WLA revisited

Of course the hilite for me was Paula Poundstone. I went to the UW program on creating a google search engine. Interesting - and is there a good way to use that in conjuntion with our web picks, or instead of them? Also went to the AskWa - would like to see us add the quidget to our web page - the use of 24/7 reference services increased dramatically. And now that we're staffing the state queques more hours, we're more likely to get to help our own customers. And I am very fond of virtual ref - I treasure my 4-5 hour on QuestionPoint.